Important News from the National Rural Water Association

Important News from the National Rural Water Association

Over the past year, a lot of change has taken place at NRWA. Your association has grown to meet many new challenges facing the water sector, including expanding the NRWA Apprenticeship Program, submitting a proposal for a national Credit Union for water utilities, taking a legal stand on PFAS contamination and increasing our investment in emergency response capability to better respond to natural disasters, including the ongoing pandemic.

Last year, we began working on overhauling our membership system and updating our websites. These projects were necessary to replace the back-end software that powered the WaterPro Community. Our community software provider made the business decision to end support of the WaterPro Community site. This decision was a catalyst for NRWA to create a better experience for our members.

Though we have been working hard to prepare for this transition, some disruption of the features of the online community is inevitable. The current WaterPro Community will go offline July 1, 2020. NRWA will launch your new membership website on August 1, 2020. This is a complex project, involving the migration of numerous files and redesign of multiple websites. I commit that we will keep everyone informed throughout the process and address any concerns quickly.

What this means for our members:

  • Existing WaterPro Community members will be emailed instructions on accessing your new account well before August 1, 2020.
  • Payments by credit card can be made on the old WaterPro Community until 6/30/2020.
  • The new membership site will allow credit card payments starting 8/1/2020.
  • Payments can always be made by mail – including membership!

Once we are back online, we expect that you will be impressed with the new and improved experience! You will find that you have easier access to information, an improved user experience, and an interactive way to network with other water and wastewater professionals.

We appreciate your patience and support of the National Rural Water Association. If you have any questions or concerns, please let us know by email at


Matthew Holmes

Deputy CEO