KRWA assists Burr Oak with contaminated well


burroak2BURR OAK, Kan. – Doug Guenther and Greg Metz, Technical Assistants with the Kansas Rural Water Association, went to the City of Burr Oak on June 24th to assist with a loss of chlorine and helped restore a contaminated well threatening the community’s health.

“I came at the request of Mayor Walter Wilson, because they had trouble maintaining their chlorine residuals,” Guenther explained.

Burr Oak has a unique arrangement. They purchase water from the nearby Jewell County Rural Water District #1 and blend it with water pumped from the Burr Oak city well. Water from the city well contains too much selenium, and the blending process reduced the concentrations to acceptable levels. Sometime during the process, however, the chlorine residual of the incoming water was being reduced from 1.9 mg/L to 0.0 mg/L, essentially nothing.

burroak1“I determined the loss of residue had to be from a contaminated well,” Guenther said. “I recommended they stop using the well until it could be decontaminated.”

The city relied on the Jewel County #1 water until Metz could return on June 30th to assist with super-chlorinating the well.

“We used a 1,500 gallon supply tank, and added 20 gallons of liquid 12 percent sodium hypochlorite,” Metz explained. “We pumped all of that back into the well and allowed it to rest for 24 hours.”

The next day they pumped the water from the well for nearly four hours until all the chlorine was removed.

“There was a substantial amount of discolored water at the start of pumping,” Metz said.

Once the water tested for 0.0 mg/L of chlorine, the well was put back on-line and Burr Oak began blending their water as they had previously. Metz conducted a follow-up a week later, and Mayor Wilson reported the utility was running fine and they were maintaining their chlorine residuals.

NRWA announces Septic Insight webinar


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DUNCAN, Okla. – The National Rural Water Association has announced a webinar, “Know your Septic System – Save Money” for 2 p.m. CST on December 18th. The webinar will focus on the information presented in the new Septic Insight mobile application.

Despite their simple design, common septic tanks rely on a number of complex chemical and biological processes to function properly. Septic tanks require regular care and maintenance to ensure they can adequately handle waste products while protecting the health of the household and the environment. Regular care can include everything from restricting the kinds of chemicals put down the toilet to how often laundry is washed. The National Rural Water Association has developed the Septic Insight App so that property owners can quickly assess the status of their septic practices and get helpful information about septic care. The Septic Insight App condenses information gathered from EPA’s Septic Smart program, university extension offices, engineering firms, and septic pumpers to offer a full range of relevant information in a quick, easy format.

Participants can enroll in the webinar by Clicking Here. Information on the Septic Insight app, and NRWA’s other mobile applications are available at http://nrwa.org/initiatives/apps.

Rural Water Spotlight: Grady Rural Water #6

Part of our series Rural Water Spotlight. See more stories in the newest issue of Rural Water magazine.

AMBER, Okla. – In a metal building west of the small Oklahoma town of Amber, Paul Jones is gathering his staff around a wall filled with color-coded pipe maps and a whiteboard scrawled with the day’s priorities. The office my not be impressive, but the transformation of this rural water utility has been remarkable.

“When I got here seven years ago, the infrastructure was in bad shape,” explained Jones, manager of Grady County Rural Water District #6. “The utility hadn’t received that level of maintenance it required.”

Grady #6 was also a purchasing utility, buying their water from the nearby City of Chickasha. The arrangement had created two problems. First, Chickasha was at a lower elevation, so Grady #6 was having to pump all its water uphill, andIMG_6299 second, the small utility was responsible for water quality that was out of their control.

“We had no control over what Chickasha did to their water, but we still had to sample and we could still be fined if they were out of compliance,” said Sharron Garrett, the utility office manager. “Your destiny is in someone else’s hands.”

The small system needed to adapt, to change, but it was facing many of the problems common to rural utilities. With a staff of six and 1,464 connections, Grady #6 had to maintain over 700 miles of pipe over 600 square miles of territory. The system supplies water to four different school districts and covers most of northern Grady County.

“It’s very difficult for a rural system to raise the capital to make big changes,” said Garrett, who started working at Grady #6 with her husband when the utility was started in 1975 and had 365 connections.

The utility started by making smaller changes, like making water loss a primary focus.

“When I started, water loss was around 45%,” Jones said. “Right now we average 25% water loss, but when we get to 10%, that’s when we’ve really worked on water loss.”

The utility started by replacing it’s neglected valves and installing line meters that measured flow through certain zones of the system.

“We can isolate different parts of the distribution system and see how much water is going into that area at different times,” Jones said, pointing to the color-coded utility map on the wall. “When you see a lot of water going into an area at 1 a.mIMG_6284. when everyone is asleep, then you know you have a problem. Once we identify a problem in a certain area, we go in to locate and repair any leaks.”

The approach has been so successful that it has even drawn attention from the US EPA. The Oklahoma Rural Water Association arranged for Dr. Peter Grevatt, director, and Becki Clark, deputy director, from the EPA Office of Ground Water and Drinking Water to tour Grady #6.

“Grady Rural Water #6 was able to successfully overcome their challenges by implementing innovative yet practical, cost effective solutions to help the system deliver high quality water that will improve the health, economy and security of their community,” Dr. Grevatt said after touring the facility.

Jones appreciates the attention his team has received from their approach to water loss, and he sees it as a greater concern in the future.

“Finding good water is hard,” he said. “With the rules and regulations regarding potable water growing tighter all the time, keeping what you’ve produced is very important.”

The office whiteboard with the day’s tasks and priorities still has “Water Loss” written across the top. It is part of an effort to maintain the progress the utility has gained. Grady #6 has started the process of identifying pipe that needs to be up-sized or replaced. The system now also has a regular maintenance schedule that includes everything from exercising valves to mowing around lines and wells.

“We’re trying to get full life out of the equipment,” Jones said. “It all works together: we can prevent damage to our lines and if you have to repair a leak at 2 a.m. it helps if you’re not in head-high Bermuda grass.”

Grady #6 has made a number of changes and additions, but one of the most impressive new features is a 110-foot-tall, 1.4 million gallon water tower near the town of Minco. The fresh white tower was completed in August of 2013 and standsIMG_6286 near a field of tall, slow-spinning wind turbines. The tower is one of eight that store water pumped from the utility’s new two new wells. The news wells and tower are part of the effort to transition Grady #6 from purchasing water to producing its own.

“Our board has been very inspirational,” Jones said. “They had the foresight to pursue this.”

With the water contracts with Chickasha expiring in 2021, in addition to problems with pumping and quality, the Grady #6 board began exploring other water sources. The utility found a plentiful supply near the northwest corner of their system, near the small town of Cogar. The utility brought two wells on-line, with a third under development.

The change has created several advantages for Grady #6.

“Since we changed water sources, customers have been very happy with the taste,” said James Calhoun, a systems operations specialist. “I bottle it and take it home.”

Because of the elevation difference, the utility no longer has to pump water up-hill.

“Cogar is a slightly higher elevation, so most of the system is gravity fed now,” Jones said. “We went from needing eight pumps to needing one.”

The elevation also gives the utility some resistance against natural disasters.

“We have generators at the wells, so we can maintain service, even if an ice storm knocks out all the power,” Jones explained. “Unless a tornado directly hits the towers, we’re pretty much covered.”

One change at Grady #6, one Jones considers critical to continued success, has nothing to do with new equipment or infrastructure. That change is improved pay and time-off for his employees.IMG_6287

“People in the water industry don’t get enough praise,” he said. “They’ll fix a water leak in the middle of the night, and that doesn’t get noticed.”

“Just last week we had a leak where we started at 11:45 and we didn’t go home until 12:30 the next day,” Calhoun said.

“Most of that time was spent standing in a hole full of mud,” added Shawn Ortiz, system operations specialist.

“That was a fun day,” joked Morgan Britton and Matt Sierra, two members of the utility crew.

Jones hopes to keep improving the pay and benefits for his staff in the future, since he considers them as integral to the utility’s success as their new water source or focus on water loss.

“These guys are the driving force behind everything. They’re the ones out in the field with their boots on,” he said.

Hilton elected NRWA President


IMG_6550(crop)SEATTLE, Wash. – Charles Hilton from South Carolina was elected to serve as President of the National Rural Water Association on Wednesday, October 8th in Seattle, Wash.

Hilton was elected to the board of the South Carolina Rural Water Association in 1991 and to the NRWA board in 1999.

Hilton opened is inaugural speech by addressing the utility system operations specialist, managers, and board members in the audience.

“I look out on this crowd and I see operators and I see managers, I see board members, and the more that I have been involved in this, the more I realize you are the unsung heroes of America,” he said. “Nothing happens back home without you. And because you do your job so well – do it every day, 24-7, every week, every year – you are the unsung heroes. Economic growth does not come, you community cannot live without what you do each day. So I salute each one of you and say ‘thank you’ for what you do for rural America, for your towns and townships and communities back home.”

Hilton took time to thank those that have helped and supported his service on the NRWA board. Some of those included his wife Bobbie and his daughter Rachel, whose wedding was was only two days away. He also thank the board at the Breezy Hill Water & Sewer Co. who have supported his work with rural water, even though it took him out of the office. He also gave special mention to his assistant, Jeff Lowe, who manages the utility in Hilton’s absence.

“If I were not for this man, his integrity and his competence, and me knowing that he has my back, I would not be here tonight,” Hilton said.

Hilton also detailed the challenges he foresees for rural water.

“Secretary Vilsack of USDA said in December of 2012: ‘rural America is becoming less and less relevant.’ What did he mean?” Hilton asked. “We feed America we provide most of the military we provide most of the good things about the country, so what did that mean. It means that as more and more of the population shifts to the suburbs and exurbs around our towns, there are less and less of us that are speaking up.”

Hilton explained that the association had risen to meet challenges before, and that the secret to the association’s strength was in it’s local members.

“This organization is so strong because we are a grassroots movement,” he said. “What is that? That means people back home in the community get involved and get something done in this country. It’s not this board of directors or all the staff, it’s you back home.”

Hilton will serve a two-year term and will lead the association with the assistance of the NRWA Executive Board.

The NRWA Executive Board for 2015 will include:

President – Charles Hilton (SC)

Senior Vice President – Steve Fletcher (IL)

Vice President – Steve Wear (AR)

Secretary – David Baird (DE)

Treasurer – Kent Watson (TX)

At Large:

John O’Connell (NY)

Dusty Parker (OH)

Glen Womack (LA)

Immediate Past President Doug Anderton (GA)

Anderton named NRWA Man of the Year


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SEATTLE, Wash. – Outgoing National Rural Water Association President Doug Anderton was named NRWA Man of the Year during the annual Tribute to Excellence awards ceremony on Monday, October 6th in Seattle, Wash.

“It’s not every year that we present the Man/Woman of the Year award,” said Awards Committee Chairman Kent Watson, an NRWA board member from Texas. “It is a prestigious award given to individuals who have dedicated their lives and their work to making Rural Water the best it can be.”

The Man of the Year award is presented to an individual or an organization that have gone “above and beyond” the normal scope of activities and support for Rural Water across America based on their loyalty, dedication and outstanding contributions to the Rural Water cause.

Anderton has worked in Rural Water since 1971 and during his career has served as a board member for his state association since 1990, serving on countless committees and as president.  He was elected to the NRWA board in 1999 and was elected president in 2012.

“He is active in his community, his church and his town, serving on local committees, several local boards and authorities,” Watson said. “He is married, has one daughter, a son-in-law and three grandchildren.”

Anderton served as an organizing director for the Citizens Bank & Trust, where he continues to serve on the board and as chair of the Loan and IT committees. He has served as chairman of the Dale County Industrial Development Authority and currently serves as vice-chair. Anderton has served as chairman of the Northwest Georgia Joint Development Authority and as a member of the Optimist Club. He is a member of the Chamber of Commerce, and was named their Man of the Year in 1995.

“I feel blessed to be able to represent Georgia on the NRWA Board of Directors, and I am truely blessed to be voted Man of the Year by me peers,” Anderton said.

Anderton will continue to serve as Georgia’s representative on the NRWA Board of Directors and will serve on the Executive Board as immediate Past President.

WaterPro 2014 photo galleries


Check out all the great photos taken at the 2014 WaterPro Conference – award winners, exhibitors, speakers and attendee photos are shared in these galleries.  Seattle hosted one of NRWA’s most successful Annual Conferences ever!  Plan on attending WaterPro 2015 in Oklahoma City, September 28-30.

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Florida wins Association of the Year; Anderton Man of the Year


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SEATTLE, Wash. – The National Rural Water Association held its annual Tribute to Excellence awards ceremony as part of the WaterPro Conference on Monday, October 6th in Seattle, Wash.

The Florida Rural Water Association was named the Association of the Year.

“This Association endeavors to achieve as much as possible with the resources available for their membership which is over 2000,” said Kent Watson, NRWA director from Texas and chair of the awards committee. “Their Board of Directors, membership and a vast number of programs and services has positioned them to be very effective in their association mission for over 35 years.  With a staff of over 25 and a budget of near $3.5 million per year, they offer many services and programs to meet state water industry needs.”

Florida also won the award for Outstanding Achievement in Technical Assistance.

John Padalino was awarded a Friend of Rural Water Award, in recognition to his time with the Rural Utilities Service.

“A Friend of Rural Water for many years, our recipient was sworn in as Administrator of the Department of Agriculture’s Rural Utilities Service, on June 12, 2013,” Watson said. “Before coming to RUS, he was Chief of Staff for former USDA Rural Development Undersecretary Dallas Tonsager.”

President Doug Anderton was also awarded the prestigious Man of the Year award.

“It’s not every year that we present the Man/Woman of the Year award.  It is a prestigious award given to individuals who have dedicated their lives and their work to making Rural Water the best it can be,” Watson said. “He’s worked in Rural Water since 1971 and during his career has served as a board member for his state association since 1990, serving on countless committees and served as their president, as well.”

The North Carolina Rural Water Association won awards for Outstanding Achievement in Communications, Publications and Public Relations and Outstanding Achievement in Training. The association’s new “Did you know” postcard campaign drew particular interest for its creativity and effectiveness.

“They recently started a postcard campaign that asks the question, “Did You Know Rural Water Provides…” and then insert a different message each month,” Watson explained.

The Rural Water Association of Utah won the award for Outstanding Achievement in Legislative Initiatives. Utah wrote their state’s legal definition of a Public Water System, allowing Private Non Profit systems to be treated more equally in the regulatory process.

“They participated in the writing and passage of the Rural Water Supply Act which facilitates the conversion of water to drinking water in Bureau of Reclamation projects,” Watson said.

The Alabama Rural Water Association won the award for Outstanding Achievement in Member Services.

“Alabama represents 90% of the permitted water and wastewater systems in their State, and there is no scenario in which their member system’s operation or management cannot be improved through the use of a free and always available member services,” Watson said.

Awards are selected from the 49 state associations that submitted applications. Each submission was evaluated and scored by members of the awards committee with the names and locations redacted to ensure anonymity. The members of the awards committee are Phillip Combs, Tennessee; Steve Fletcher, Illinois; Paul Fulgham, Utah; Lance Hoyt, Washington; Dannie McMillan, Colorado; and Henry Meyer, Atlantic States.

NRWA opens 2014 WaterPro Conference


openSEATTLE, Was. – The National Rural Water Association opened its 2014 WaterPro Conference during a ceremony on Monday, Oct. 6th in Seattle, Wash. Over 2,000 water and wastewater professionals from across the nation assembled for the open of the three-day conference.

Speeches this year focused on the beginning of rural water, the effort it takes to build an association, and the people that give associations their power.

“People working together for a common object have a tremendous amount of power,” said NRWA President Doug Anderton.

Anderton, NRWA’s director from Georgia, highlighted National Rural Water’s success in obtaining $40 million for its technical assistance programs, growing state associations, and changing EPA regulations. The association started from eight state associations in 1976 has grown to include associations in every state.

“NRWA now touches every congressional district in the United States,” Anderton said.

The association has grown because of the work of men who built water systems and associations where there was none before. Jim Dunlap in New Mexico, as part of a group of teachers and FFA students, started a water system to serve rural San Juan County. Until that time, the communities were served by shallow wells that were often contaminated by minerals and oil. Elroy Larimore helped start a water system in Horse Cave, Ken., motivated to supply clean water to the community after watching his mother wash clothes in a pond. These men, and many others not mentioned, went on to help establish the state rural water associations that make up the backbone of National Rural Water.

Other pioneers included R.K. Johnson of Oklahoma and Joe Palmer of Georgia. Clark Cronquist of North Dakota was instrumental in revising laws so that utilities would be able to repurchase their own loans, a change that has saved small utilities over a billion dollars.

The 2014 WaterPro Conference marks Sam Wade’s first year as the NRWA CEO. His remarks focused on his own beginnings in the water industry and a way of looking into the future.

“I was desperate for a job,” he said.

He looked for work for several days, before a gas station attendant told him of an opening in city maintenance. After meeting with the town council in the local café, despite having limited qualifications, he got his first job working in water.

“Systems of today are much different than in those days,” Wade said. “I couldn’t get a job today with so few qualifications. And the systems of tomorrow will be much different than those of today.”

Those changes have been important to improving the health and the economic strength of rural American and the nation as a whole.

“What’s good for rural water is good for rural America, and what’s good for rural America is good for our entire nation,” Wade said.

The opening session began with an invocation from Steve Wear, NRWA director from Arkansas. Nick Jackson, circuit rider and member of the South Dakota National Guard, posted the colors for the Pledge of Allegiance and National Anthem.

Lance Hoyt, NRWA director from Washington, welcomed guests to Seattle for the Conference.

The conference will run through Oct. 8 and include an exhibit hall and over 30 hours of educational sessions.

NRWA board honors Brayton


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SEATTLE, Wash. – The National Rural Water Association Board of Directors recognized Paul Brayton, NRWA director from Florida, during their annual meeting Oct. 5th, 2014. Brayton has served on the NRWA Board since 1996, and is stepping down to pursue other interests.

Welcome to the new NRWA website!

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We have redesigned our site to be more informative, user-friendly and functional.  I believe the new NRWA.org is a major step forward for the Association, and an important resource to connect water and wastewater professionals, utility system decision makers, State Associations, industry providers, regulators, and funding agency personnel.  Rural Water is a unique organization, filled with dedicated people who are passionate about their responsibilities.  State Associations are the nation’s leaders in providing training and technical assistance to help their members provide safe drinking water and protect America’s water resources.  I hope this site will give newcomers a glimpse of what the Association is all about, and will provide longtime friends with the information they need to continue to raise the bar as leaders across the nation.

This project is the first part of a larger plan to recreate our entire online presence.  The next step is already well underway – the WaterPro Online Community.  For now, clicking the link at the top right of this webpage will take you to a temporary site where you can sign up for email updates.  In spring of 2015, it will be a gateway to an interactive online resource for everyone interested in water.  The WaterPro Community will be a powerful networking tool, filled with dynamic content, where you can directly take part in our grassroots efforts to promote and protect our nation’s most important resource.

We invite you to take a look around the new site. If you have any questions, comments or suggestions, we welcome your feedback.  This is YOUR Association – and we appreciate what each of you do every day to protect public health and the environment. Thank you!